Services Description

Last updated in August 2023

Account Relationship Mapping

SERVICE DESCRIPTION
Account Relationship Mapping is a sales intelligence solution that uses Sociomapping to make Account Management easy and enable Salesforce users to work with Contact engagement levels. 

SERVICE OVERVIEW
See a unique overview of your network at a glance on a weekly/monthly/quarterly basis with the Time is Ltd.’s Salesforce Account Relationship Mapping plugin. The plugin quickly assesses the level of account engagement (activities, related contacts, parent accounts) between an account and an account team in your Salesforce. Empower your Account Management with a comprehensive account network analysis in the form of Sociomaps. Why Sociomaps? To avoid overhead. Sociomapping facilitates account relationship management and simplifies navigation through the account network. Taking into account the complexity of interactions between the stakeholders, sociomapping plots your network on a landscape as a visualization of all interactions. No matter how complex or expansive your account history, sociomapping smoothens the process of activities assessment.er of the Client. 

DATA APPROACH
 Time is Ltd. is connected directly through API calls to your integration and receives all data, which may include personal data such as email address, name and surname. Despite being available to Time is Ltd., we do not access content and process only metadata of collaboration that may include personal data of your organization and of third parties.

DESCRIPTION OF THE PERSONAL DATA PROCESSING
Time is Ltd. takes over (as the Processor) the Personal Data of the Client personnel from the Client within the extent as specified in Categories of Data Subject's Personal Data here in chart. For the avoidance of doubt, the Client hereby undertakes not to hand over any other Personal Data than agreed herein and if at any point in time the Client does share any other Personal Data, the Client is and shall remain ultimately responsible for such sharing, incl. but not limited to the fact that it is allowed to do so vis a vis Time is Ltd. in relation to the Contract.

CATEGORIES OF DATA SUBJECT'S PERSONAL DATA (ACCORDING TO DEFINITION OF ART.4 NO.1 GDPR)
First and middle names, surnames, business contact data, incl. email addresses of individual users/Personal Data subjects, and any information provided for the purpose of provision of the Services by the Client or by the data subjects (relevant staff members, representatives, contractors and clients directly).Use/purchase in addition to the list above frequency of communication between individual users/Personal Data subjects in relation to individual accounts/Client's customers while using Salesforce Plugin application.

DATA STORAGE
Google Cloud Storage (EU Location)


DATA FLOW DESCRIPTION

- Client connects own Salesforce Account to Account
Relationship Mapping plugin developed by Time is Ltd.

- The data is sent to Google Cloud for further processing.

- Automatic processes in Google Cloud utilize various analytical techniques and algorithms to derive insights and metrics from the data.

- The results obtained from the processing are then visualized for the client in the Time is Ltd. application: Account Relationship Mapping.

Analytics Platform

SERVICE DESCRIPTION
Analytics Platform visualises collaboration data to help you better understand respective areas.

SERVICE OVERVIEW
Time Is Ltd. is the world’s leading employee experience and engagement SaaS platform. We are the interactive interface that enables companies and teams to analyze meetings, instant messaging, emails, and applications. Our solutions empower companies to create ideal working environments for teams and employees to drive employee experience and engagement.

Our interactive interface provides a unified view of collaboration and the digital landscape that enables better decision-making. A shift to “employee first” focus that truly takes team behavior into account, leads to an empowering environment for employees to achieve their full potential.

DATA APPROACH
Time is Ltd. is connected directly through API calls to your integration and receives all data, which may include personal data such as email address, name and surname. At Time is Ltd., we process metadata of collaboration that may include personal data of your organization and of third parties.To match employees in our platform for analyses you may need to upload an HR table through our HR Uploader which allows selecting only the columns needed for analyzing data.

DESCRIPTION OF THE PERSONAL DATA PROCESSING
Time is Ltd. takes over (as the Processor) the Personal Data of the Client personnel from the Client within the extent as specified in Categories of Data Subject's Personal Data here in chart. For the avoidance of doubt, the Client hereby undertakes not to hand over any other Personal Data than agreed herein and if at any point in time the Client does share any other Personal Data, the Client is and shall remain ultimately responsible for such sharing, incl. but not limited to the fact that it is allowed to do so vis a vis Time is Ltd. in relation to the Contract.

CATEGORIES OF DATA SUBJECT'S PERSONAL DATA (ACCORDING TO DEFINITION OF ART.4 NO.1 GDPR)
First and middle names, surnames, business contact data, incl. email addresses of individual users/Personal Data subjects, and any information provided for the purpose of provision of the Services by the Client or by the data subjects (relevant staff members, representatives, contractors and clients directly).

DATA STORAGE 
Google Cloud Storage (US/EU Location)

DATA FLOW DESCRIPTION
- Client uploads data per individual either through an API or manually.
- The data is sent to Google Cloud for further processing.
- Automatic processes in Google Cloud utilize various analytical techniques and algorithms to derive insights and metrics from the data.
- The results obtained from the processing are then visualized for the client in the Time is Ltd. application: Analytics Platform.

Calendar Analytics

SERVICE DESCRIPTION
Calendar Analytics lets you see who your team is meeting with in one quick view. This tool empowers sales leaders to optimize their teams and close more deals. With information on external partners, sales leaders can see with what activities are completed, offer help, or adjust their workload. Be a better sales leader with Calendar Analytics and empower your team to achieve success.

SERVICE OVERVIEW
Sign in with your Google account or Microsoft account to see calendar analytics report for up to top 20 partners, 30 day history and 3 basic tiopics just in click! Key features: 
- A high-level overview with who you meet with most frequently 
- Insights on collaboration activity
- The number of external partners you're interacting with
- The number of 1:1 meetings you have with your team

DATA APPROACH 
Time is Ltd. is connected directly through API calls to your integration and receives all data, which may include personal data such as email address, name and surname. Despite being available to Time is Ltd., we do not access content and process only metadata of collaboration that may include personal data of your organization and of third parties.

DESCRIPTION OF THE PERSONAL DATA PROCESSING
Time is Ltd. takes over (as the Processor) the Personal Data of the Client personnel from the Client within the extent as specified in Categories of Data Subject's Personal Data here in chart. For the avoidance of doubt, the Client hereby undertakes not to hand over any other Personal Data than agreed herein and if at any point in time the Client does share any other Personal Data, the Client is and shall remain ultimately responsible for such sharing, incl. but not limited to the fact that it is allowed to do so vis a vis Time is Ltd. in relation to the Contract.

CATEGORIES OF DATA SUBJECT'S PERSONAL DATA (ACCORDING TO DEFINITION OF ART.4 NO.1 GDPR) 
First and middle names, surnames, business contact data, incl. email addresses of individual users/Personal Data subjects, and any information provided for the purpose of provision of the Services by the Client or by the data subjects (relevant staff members, representatives, contractors and clients directly).

DATA STORAGE 
Google Cloud Storage (EU Location)

DATA FLOW DESCRIPTION
- Client provides data per individual through an API access.
- The data is sent to Google Cloud for further processing.
- Automatic processes in Google Cloud utilize various analytical techniques and algorithms to derive insights and metrics from the data.
- The results obtained from the processing are then visualized for the client in the Time is Ltd. application: Calendar Analytics.

Sales Analytics

SERVICE DESCRIPTION
Sales Analytics visualises collaboration data with focus on communication. 

SERVICE OVERVIEW
Weekly overview of external collaboration to make better decisions about client/account/vendor communication: 
- Communication focus - internal/external, new/existing partners 
- Overview of partners and their communication timeline 
- Overview of people communicating externally and their activities

DATA APPROACH 
Time is Ltd. is connected directly through API calls to your integration and receives all data, which may include personal data such as email address, name and surname. At Time is Ltd., we process metadata of collaboration that may include personal data of your organization and of third parties.To match employees in our platform for analyses you need to upload an HR table through our HR Uploader which allows selecting only the columns needed for analyzing data.

DESCRIPTION OF THE PERSONAL DATA PROCESSING
Time is Ltd. takes over (as the Processor) the Personal Data of the Client personnel from the Client within the extent as specified in Categories of Data Subject's Personal Data here in chart. For the avoidance of doubt, the Client hereby undertakes not to hand over any other Personal Data than agreed herein and if at any point in time the Client does share any other Personal Data, the Client is and shall remain ultimately responsible for such sharing, incl. but not limited to the fact that it is allowed to do so vis a vis Time is Ltd. in relation to the Contract.

CATEGORIES OF DATA SUBJECT'S PERSONAL DATA (ACCORDING TO DEFINITION OF ART.4 NO.1 GDPR) 
First and middle names, surnames, business contact data, incl. email addresses of individual users/Personal Data subjects, and any information provided for the purpose of provision of the Services by the Client or by the data subjects (relevant staff members, representatives, contractors and clients directly).

DATA STORAGE
Google Cloud Storage (US/EU Location)

DATA FLOW DESCRIPTION
- Client uploads data per individual either through an API or manually.
- The data is sent to Google Cloud for further processing.
- Automatic processes in Google Cloud utilize various analytical techniques and algorithms to derive insights and metrics from the data.
- The results obtained from the processing are then visualized for the client in the Time is Ltd. application: Sales Analytics.

Org. Chart

SERVICE DESCRIPTION
Org. Chart is an organizational chart builder with instant Google Workspace sync. You can create multiple org charts and the org chart core.

SERVICE OVERVIEW
Upload in .CSV, import from Google Workspace organization, or create your org charts manually from scratch by dragging and dropping people/teams. No matter what building stage you close your Org. Chart at, once you reopen it, you will find it in the exact same formation as you last left it. Org. Chart Builder enables you to: 

EXPORT YOUR ORG CHART AS PDF 
Being the Editor, you can easily export your Org. Chart to a compact Portable Document Format (PDF) 

ORG. CHART X Google Workspace 2-WAY SYNCHRONIZATION
Connect Org. Chart with your company's Google Workspace directory Create a new Org. chart and connect it to the Google Workspace with your Company Admin account Any changes you make in the desired employee's card in your Org. Chart will automatically sync with your Google Admin Console and vice versa 

SHARE ORGANIZATION CHART WITH YOUR COLLEAGUES 
Using the share button proceed with either of these options: add an email address and send permission to view or edit create a public link to share and send it to anyone you want 

DRAG AND DROP 
Drag and drop people from team to team Drag and drop team under a different team or department 

STRAIGHTFORWARD .CSV IMPORT 
Build your organization chart with .CSV import in an instant Download our .CSV template, fit your HR data to Org. Chart fields, and click import

DATA APPROACH 
Time is Ltd. is connected directly through API calls to your integration and receives all data (alternatively, you can upload data in .CSV or create your org charts manually), which include personal data such as email address, name and surname. Despite being available to Time is Ltd., we do not access content and process only data that may include personal data of your organization and of third parties required for your company org chart visualization.

DESCRIPTION OF THE PERSONAL DATA PROCESSING
Time is Ltd. takes over (as the Processor) the Personal Data of the Client personnel from the Client within the extent as specified in Categories of Data Subject's Personal Data here in chart. For the avoidance of doubt, the Client hereby undertakes not to hand over any other Personal Data than agreed herein and if at any point in time the Client does share any other Personal Data, the Client is and shall remain ultimately responsible for such sharing, incl. but not limited to the fact that it is allowed to do so vis a vis Time is Ltd. in relation to the Contract.

CATEGORIES OF DATA SUBJECT'S PERSONAL DATA (ACCORDING TO DEFINITION OF ART.4 NO.1 GDPR) 
First and middle names, surnames, business contact data, incl. email addresses of individual users/Personal Data subjects, and any information provided for the purpose of provision of the Services by the Client or by the data subjects (relevant staff members, representatives, contractors and clients directly).Use/purchase in addition to the list above also the job position, supervisor, start/end day, working hours, language skills, location, probation period, Employee ID (if applicable).

DATA STORAGE 
Google Cloud Storage (EU Location)

DATA FLOW DESCRIPTION

- Client uploads data per individual either through an API or manually.
- The data is sent to Google Cloud for further processing.
- Automatic processes in Google Cloud utilize various techniques and algorithms to prepare company organizational chart.
- The results obtained from the processing are then visualized for the client in the Time is Ltd. application: Org. Chart.